The pages below this one
- set out the various types of assurance that can be gained about a project and discusses the role of process;
- show how process descriptions relate to methodologies, project plans and tools and methods;
- set out the rationale for using open standards.
This page is still to do, but the philosophy underpinning usability assurance is that excellence is the product of organisational capability and professional competence based on a set of processes.